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FAQ

Frequently asked questions.

Everything you need to know before discovering your next Fashion Fusion piece.

Discover a piece inside Fashion Fusion VIP and contact us through WhatsApp. Our team will confirm availability and guide you through the reservation process.

A 30% deposit is required to secure your order.

Typical delivery is 7–10 days from Medellín to Aruba. Depending on logistics and customs, some orders may arrive sooner or occasionally take up to approximately 12 days.

Yes. The Fashion Fusion price includes the selected piece, shipping and import taxes. There are no hidden costs or additional charges.

You can pay through: transfer to our Aruba account, cash in Aruba, or credit or debit card through a Wompi payment link.

Yes. Home delivery is available throughout Aruba.

Yes. Pickup can be coordinated with our team in Aruba.

Some pieces are available in very limited quantities and may never return. If you are interested in a sold-out piece, contact us and we can let you know whether a future restock is expected.

Click JOIN VIP to enter our private WhatsApp community and discover new fashion drops, limited quantities, special prices, promotions and gifts.

Yes. When you join the Fashion Fusion VIP group, you receive 10% off your first purchase.

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